Guest Relationship Executive

Job Description​
  • Establishes good rapport with guests, and renders a personalized service in a business manner
Primary Duties / Scope
  • Assists in blocking rooms for VIP Arrivals and ordering special amenities according to the guest level of VIP status.
  • Acts as centre of information on hotels services and facilities, local tourist attractions and prominent landmarks.
  • Checks on daily birthdays for in-house guests and accordingly orders amenities.
  • Carries out room inspections for all VIP arrival rooms, and a minimum of 5 other daily arrival rooms.
  • Escorts VIP and other important guests upon arrival to their rooms.
  • Checks and follows-up with rooms service that all amenities are placed according to VIP procedure.
  • Ensures General Manager and FOM are kept informed of all developments and guest’s feedback.​
  • Acts as an in-house sales representative by soliciting potential accounts and sales leads
  • Graduation /Diploma in Hotel Management
  • 1 – 5 years of experience
  • Excellent in communication
  • Property: Peninsula Red-Pine Hotel
  • Primary Location: India-Maharashtra
  • Pay Basis: Monthly in Indian Rupees (INR)
  • Schedule: Full-time
  • Job Level: Hourly/Entry Level Employee
  • Job: Guest Relationship Executive/Hostess
  • Job Category: Food & Beverage
  • To apply send resume to:
  • To know more contact HR dept. : ​
    • Landline : 022-409-12303 / 022-409-12345
Job Category: Customer Service
Job Type: Full Time
Job Location: mumbai

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The Most Luxurious Hotel in Andheri East, Mumbai